News and Events

HIPAA Alert: Safeguarding Written Information

Published: July 21, 2015
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The majority of HIPAA breaches occur due to accidental disclosures of protected health information (PHI) through mishandling of paper records.

Recent examples at Methodist include:

  • Wrong visit summary handed to patients at check-out.
  • Patient roster stapled to a patient’s visit summary.
  • Lab results for one patient put in another patient’s envelope.
  • Patient billing statement sent to wrong person or wrong address.
  • Patient rosters / census dropped in parking lot or left at non-Methodist businesses.
  • Medical records sent to the wrong fax number.

Identify the areas in your workflow where mistakes are most likely to occur. Then work with your manager to create a system that ensures separation of patient information and quick identification of any errors.


To learn more about safeguarding written information, contact HIPAA Privacy Officer Tracy Durbin at (402) 354-4901.