News and Events

Employees’ access to their own Cerner records ends June 30

Published: May 7, 2024
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For years, Methodist Health System employees have been able to use Cerner to access their own electronic medical record (EMR) or the EMR of their spouse, dependent minors and significant others with a signed release of information in the patient’s EMR.

While many employees use their own EMR access as intended – a resource – many others may have taken advantage of such access, potentially resulting in misuse and significant risk management concerns. 

To protect patient privacy and critical health information, employees will no longer have access to their EMRs through Cerner starting June 30. Employees who continue to access their EMR AFTER June 30 will face corrective action starting July 1.

Moving forward, employees should access their EMR only through the health system’s patient portal, Methodist My Care

Methodist My Care offers several resources and tools to help you manage and track your health and the health of your dependent minors and significant others. The secure online portal is available via desktop computer or mobile device by accessing Methodist My Care website or downloading the Methodist My Care app

The portal allows you to:

  • Communicate securely with your health care team
  • View your health information as well as lab and test results
  • Request prescription refills
  • Request appointments with your primary care provider
  • Cancel and reschedule appointments
  • Access health system resources, including tools to find providers and clinic locations
  • Estimate the cost of select services or procedures

We know that with this change, you will likely have questions. Please contact the Information Technology Operations Center (ITOC) at (402) 354-2280 with questions regarding Methodist My Care. You can contact Anita Patterson, privacy officer, at (402) 354-6863 if you are seeking additional information regarding privacy concerns.