News and Events

Reminder: Employees’ access to their own Cerner records ends Oct. 1

Published: Sept. 25, 2024
Compliance

The Methodist Health System Compliance Department announced earlier this year that employees will no longer have access to their own or their family member’s health information via Cerner starting Oct. 1.

This change will help protect patient privacy and critical health information.

A new and easier process for accessing family members’ health information is available through Methodist's secure online patient portal. The patient portal is available online here or through the new Methodist My Care® app. The proxy access request is available online here.

Compliance would like to thank the many employees who have already taken steps to more appropriately access health information via the patient portal and Methodist My Care® app.
 

Questions?

We know that with this change, you will likely have questions. Please contact the Information Technology Operations Center (ITOC) at (402) 354-2280 with questions regarding the patient portal or Methodist My Care® app. You can contact Anita Patterson, privacy officer, at (402) 354-6863 if you are seeking additional information regarding privacy concerns.